We, the members of the Blind Manufacturers' Association of Australia hereby agree to:
Regard any customer's business as being of prime importance.
Provide the best possible service to the public.
Maintain the highest possible standards in relation to all aspects of our business and fully comply with all relevant laws and requirements.
Promote the interests of the BMAA at local, state and national levels.
Encourage and promote efficiency and standards at all levels within the blind manufacturers industry in order to provide professional and courteous service at all times.
Encourage a high moral standard and proficiency in the industry and to disseminate knowledge among members.
Refrain from knowingly associating with, or participating in, any enterprise which uses improper or unethical methods in conducting business.
Promote friendly co-operation between members and maintain that we will be fair in our criticism of other members and that we will not derogate the work or reputation of such members.
Provide a mediation/arbitration service in the case of any product-related disputes between members and customers.